It is true that when you wish to do a business and you do not know how to run it, then you are sure to meet with losses. But it is not always true that only those who study business in Management schools can run it successfully. Before putting in money on a business, one has to take time, learn about doing that particular venture, and understand the pros and cons. If these positives and negatives are not weighed down properly and with care, it would not amount to much and this is why it is essential that every entrepreneur study the actual method of business.
While schools and colleges might teach many things about managing a venture, but only the real world would be able to give the hands-on experience. Robert J Sambol is a person who felt that before making it big in the restaurant business, he ought to get hands-on experience. He has vast experience of working in restaurant for many years where he got to learn and see for himself the different kinds of works done and the way it is done. The fact that good word of mouth travels fast, but bad word of mouth travels faster and can damage the reputation of a restaurant is well-known by many. This is why he also learnt that when it comes to quality of service, timeliness, speed, and of course the food, there should be no compromise.
A little bit of change in any of these, and the guest who might have been a regular at the chain would either like it or lose interest. Attracting guests with special treats and discounts now and then is essential. Likewise, making the guests comfortable and identifying their tastes and preferences would make them enjoy the food and come back. Robert Sambol has seen that in his previous experiences and so he understands the crucial significance of being warm and welcoming to guests at all times.
With every business, there might be rush time and slack time. That is to say, times when you might be very busy with plenty of guests and at times when there might be no guests at all. While it is really easy to serve guests during that time, it is not so easy to do so when the crowd is at its peak. This goes for holiday seasons, and even for daytime hours. While the crowd might be thick or thin, but the quality of food that every restaurant specializes should be absolutely of the same quality and this is what is followed by Robert J Sambol at his Bob’s Steak and Chop House across Dallas.
The same quality and service uniformity issue is not just in the case of a restaurant rather it is even in the case of restaurant chains. So, whatever type of food your restaurant outlet delivers, that dish has to be absolutely the same in the other outlet too. A patron from one outlet should ultimately feel at home, in all the outlets, and this should ideally be the mission of every successful restaurateur.